Download the RouteThis Helps App
Simplified tech support in the palm of your hand.
The RouteThis Helps App is a simple, self-serve WiFi support tool anyone can use. Download the app and scan for issues at the touch of a button. Get immediate tech support for simple issues that you can solve without speaking to a representative.
Download the RouteThis Helps app for Android or iOS.
Open the app and tap “BEGIN.”
Enter the code TISD.
Stand within 5 steps of your router and tap “NETWORK SCAN.”
Let the network scan complete.
*Do not close the app while the scan is running.
Tap “IMPROVE NETWORK HEALTH” to see your results and follow the instructions given to troubleshoot your WiFi network.