Download the RouteThis Helps App
Simplified tech support in the palm of your hand.
The RouteThis Helps App is a simple, self-serve WiFi support tool anyone can use. Download the app and scan for issues at the touch of a button. Get immediate tech support for simple issues that you can solve without speaking to a representative.
Download the RouteThis Helps app for Android or iOS.
Open the app and tap “BEGIN.”
Enter the code TISD.
Stand within 5 steps of your router and tap “NETWORK SCAN.”
Let the network scan complete.
*Do not close the app while the scan is running.
Tap “IMPROVE NETWORK HEALTH” to see your results and follow the instructions given to troubleshoot your WiFi network.
Still having problems?
Give us a call at 361-573-1102 and one of our friendly representatives will help you out.